Choosing the best mobile banking app is crucial when opening a bank account in India. With the rapid technological advancements in the country, banks are focusing on developing robust and user-friendly mobile banking apps to meet customer expectations. We take the example of IDFC FIRST Bank’s mobile banking app to take you through some attractive personal banking features in India today. Let us explore six tips to help you choose the best mobile banking app in 2023.
- Choose a bank that helps you save more
You must always choose a savings account that helps you save more. While researching online, shortlist banks that offer innovative features to promote savings. For instance, IDFC FIRST Bank provides the ‘Zero Fee Banking’ feature, which eliminates 28 transaction charges, allowing you to save money while conducting routine banking activities.
- Opt for a bank that offers increased access to banking services
When selecting a bank, you should assess the accessibility of all its services. IDFC FIRST Bank offers convenient access to all banking services including savings accounts, fixed deposits, personal loans, insurance, and more. Accessing diverse financial solutions through the same platform constitutes a superior banking experience.
- Choose a technically resilient digital banking app
In the age of UPI (Unified Payments Interface) transfers, customers need a technically resilient mobile banking app that does not pose technical issues. Choose a bank that offers a secure and user-friendly app with advanced features. IDFC FIRST Bank’s mobile banking app is known for its robustness, ensuring safe and seamless transactions, and facilitating easy bill payments via Auto Pay and One Swipe Pay.
- Select a savings account that offers monthly interest credits
A savings account that provides regular interest credits can significantly boost your savings. IDFC FIRST Bank’s Savings Account offers competitive interest rates with monthly interest credits. This means that your savings will continue to grow, allowing you to maximise your earnings and achieve your financial goals faster.
- Prioritise excellent customer service
Customers must also prioritise the quality of the bank’s customer service. Your bank must focus on customer satisfaction and offer prompt assistance through multiple media like phone, email, and chat support. IDFC FIRST Bank adopts a customer-centric approach to address your queries in a timely and efficient manner through the IDFC FIRST mobile banking app.
- Evaluate additional benefits and rewards
Lastly, consider the additional benefits and rewards your bank offers through its credit cards. IDFC FIRST Bank’s lifetime-free credit cards offer some of the best rewards and benefits cutting across spending categories.
Choosing the best bank for personal banking in 2023 requires careful consideration of various factors. Selecting the right mobile banking app can significantly enhance your banking experience. Choose a bank that helps you save more, offers increased access to services, and provides a technically resilient digital banking app. The best banks for personal banking also provide monthly interest credits, have an efficient customer support team, and provide additional benefits and rewards.